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Privacy policy

Privacy policy

The data controller is Knapek Spedition (company ID 87501155, Břeclav, Czech Republic). We process personal data to arrange transport and communicate with customers, based on contract performance and legitimate interest. Data ps kept only as long as necessary, usually up to 10 years. You have the right to access, rectification, erasure and objection; the supervisory authority is the Czech ÚOOÚ. Contact: office@knapekspedition.eu, +420 722 311 499.

Key facts

ControllerKnapek Spedition, company ID 87501155
Purposearranging transport and communication
Legal basiscontract performance and legitimate interest
Retentionas long as necessary, usually up to 10 years
Your rightsaccess, rectification, erasure, objection
Supervisory authorityÚOOÚ (uoou.cz)
How we handle your personal data: why we process it, how long we keep it and what rights you have. The controller is Knapek Spedition, company ID 87501155.

Processing of personal data

We use the data from the request form (name, phone, e-mail, optionally company) solely to handle your request and for the follow-up communication about the transport. We do not share it with third parties for marketing purposes.

Retention period

We keep the data for the time necessary to handle the request and to meet legal obligations.

Your rights

You have the right to access, correct and erase your data. Send your request to office@knapekspedition.eu.

Frequently asked questions

Who is the controller of my personal data?
The controller is Knapek Spedition, IČ 87501155, Břeclav region. Data protection contact: office@knapekspedition.eu.
What personal data do you process?
We process data from your inquiry or contact — name, company, phone, e-mail and transport details (locations, cargo).
Why do you process my data?
To handle the inquiry, prepare a quote, carry out the transport and meet legal duties (accounting, CMR).
On what legal basis do you process data?
Based on contract performance, legitimate interest (order communication) and legal obligations under the GDPR.
How long do you keep the data?
Inquiry data for as long as needed; accounting and tax documents for the statutory period (usually 10 years).
Do you share my data with third parties?
Only with carriers and partners needed for the transport, and authorities where required by law. We never sell it.
Do you use cookies?
The site uses necessary cookies for functionality. Analytics cookies are used only with your consent; tracking can be excluded.
What are my rights under the GDPR?
Access, rectification, erasure, restriction, portability and objection. Send a request to office@knapekspedition.eu.
How do I request erasure of my data?
E-mail office@knapekspedition.eu stating which data to erase. We comply unless a retention duty applies.
Do you transfer data outside the EU?
We process data within the EU and do not transfer it to third countries without appropriate safeguards.
How do you protect my data?
Through technical and organisational measures — secure hosting, HTTPS, restricted access and regular backups.
Do I have to provide the data?
Providing it is voluntary, but without basic details we cannot handle the inquiry.
Do you use automated processing or profiling?
No automated decision-making with legal effect. The calculator only estimates a price from the data you enter.
Where can I file a complaint?
Contact office@knapekspedition.eu first. You also have the right to complain to the data protection authority.
Do you update this privacy policy?
Yes, we may update it as operations or laws change. The current version is always on this page.
Knapek Spedition Freight forwarding and road transport, Břeclav · Updated 26. 9. 2026