What you need for an import within the EU
Goods in free circulation in the EU are not cleared through customs between member states. The truck carries the invoice (or delivery note) and the CMR consignment note. The exception is excise goods — alcohol and tobacco — which need an electronic accompanying document issued by the consignor.
If both supplier and buyer are VAT-registered with a VAT number valid in VIES, the supplier invoices without VAT and the buyer accounts for the tax in the Czech Republic. Above the statutory threshold the importer also reports the trade to the Intrastat statistics.
Who books the transport — Incoterms
The delivery clause in the sales contract decides who arranges and pays for transport. We explain them in detail in our article on Incoterms; for imports these are the most common:
| Clause | Who books transport | What it means for you |
|---|---|---|
| EXW | buyer | goods are ready at the supplier’s warehouse, you arrange the transport |
| FCA | buyer | the supplier loads the goods, you arrange the onward transport |
| DAP | supplier | the supplier delivers to your address, unloading is yours |
| DDP | supplier | the supplier bears all costs up to the destination |
Under EXW and FCA the transport is in your hands — you can compare offers and choose the date that suits you.
How to prepare an import enquiry
- Loading and delivery address including postcode.
- Quantity — number and size of pallets or loading metres, and the total weight.
- Date the goods are ready and the required delivery date.
- Loading and unloading — dock, forklift, or a tail lift needed.
- Type of goods — chilled goods, stackable pallets or oversized items.
The online calculator gives an indicative price and we send a quote within 30 minutes.
How much time to allow
| Country of loading | Usual transit time |
|---|---|
| Slovakia, Austria | within 1 day |
| Germany, Poland | 1–2 days |
| Netherlands, Belgium | within 2 days |
| Italy, France | 2–3 days |
| Spain, Portugal | 3–4 days |
Allow for weekend and holiday truck driving bans in transit countries — see the driving ban calendar and all countries on the transit times page.
Full truck or just a few pallets
From roughly 6–7 loading metres a full truck usually pays off; smaller shipments travel as part loads and you only pay for the space they take. The differences are explained in FTL vs. LTL. Chilled goods travel in a reefer trailer with monitored temperature.
Goods from outside the EU
If goods arrive at a European seaport from overseas (Hamburg, Rotterdam, Antwerp, Koper), they must be customs-cleared before collection. Clearance is handled by the importer or their customs agent; the truck then collects the goods from the terminal or warehouse like a normal EU shipment.
Related services: International transport · Pallet transport
Related guides: How to request a transport quote — what to include for a fast, accurate offer