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CMR Waybill – what it must contain and why it matters

CMR Waybill – what it must contain and why it matters

The CMR consignment note is the transport document for international road freight under the 1956 CMR Convention. It proves the contract of carriage and the handover of the goods, is issued in at least three originals and is the basis for any claim. Reservations for visible damage must be written on the CMR at delivery, hidden damage reported within 7 days and delay within 21 days; the carrier is liable up to 8.33 SDR per kg.

Key facts

Legal basisCMR Convention (1956)
Applies tointernational road freight
Originals3 (sender, consignee, carrier)
Carrier liabilityup to 8.33 SDR per kg
Hidden damagereport within 7 days
The CMR waybill accompanies every international road transport. Find out what it must contain and why it matters.

What is the CMR consignment note?

The CMR consignment note is an internationally recognised transport document that accompanies goods in cross-border road transport. It is based on the CMR Convention of 1956 and is written proof of the contract of carriage, of the carrier taking over the goods and of their condition at loading. Without a correctly completed CMR it is very hard to prove what happened in the event of damage or a dispute.

When is a CMR required?

For carriage of goods by road for reward whenever the place of loading and the place of delivery are in two different countries and at least one of them is a party to the Convention – which covers all of Europe. Within the Czech Republic a CMR is not required; a delivery note or domestic consignment note is enough.

What must the CMR contain?

  • place and date of issue,
  • name and address of the sender, carrier and consignee,
  • place and date of taking over the goods and place of delivery,
  • description of the goods, packaging, number of packages, marks and gross weight,
  • instructions for customs formalities,
  • freight charges and any special agreements between the parties.

How many copies are issued?

At least three originals, signed by the sender and the carrier. The first stays with the sender, the second travels with the goods to the consignee and the third is kept by the carrier. Further copies are often made for customs or internal records.

Reservations and claim deadlines

A reservation is a note on the CMR about visible damage, missing packages or discrepancies. It must be written directly on the CMR when the goods are taken over or delivered – otherwise they are deemed to have been received in good order.

SituationDeadline
Visible damage or losson the CMR at delivery
Hidden damagein writing within 7 days (excluding Sundays and public holidays)
Delayin writing within 21 days
Legal claimtime-barred after 1 year (3 years for wilful misconduct)

How much is the carrier liable for?

Under the CMR the carrier is liable for loss or damage up to 8.33 Special Drawing Rights (SDR) per kilogram of gross weight. For light but valuable goods this may be far below the value of the goods, so we recommend additional cargo insurance.

Electronic CMR (e-CMR)

The e-CMR is the digital version of the consignment note under the additional protocol to the CMR Convention. It speeds up the exchange of documents and reduces the risk of lost papers. It is spreading in Europe, but the paper CMR is still the most common.

Who is responsible for what?

The sender is responsible for the description of the goods, weight, addresses and customs instructions. The carrier is liable for the goods from taking over until delivery. As forwarder, Knapek Spedition prepares the CMR for every international shipment and checks that all mandatory fields are completed.

Common mistakes

  • incomplete consignee address,
  • wrong weight or number of packages,
  • no reference to customs documents,
  • no reservation noted despite visible damage,
  • missing signature of the consignee at delivery.

Each of these can complicate or prevent compensation. More on the rules of international transport under international transport.

Related services: Domestic transport

Frequently asked questions

What is a CMR consignment note?
An internationally recognised transport document under the 1956 CMR Convention. It accompanies the shipment and proves the contract of carriage and the carrier's acceptance of the goods.
When is a CMR required?
For international carriage of goods by road for reward, when loading and delivery are in different countries and at least one of them is party to the CMR Convention.
Does CMR apply to domestic transport?
No. The CMR Convention covers international carriage; within the Czech Republic a delivery note or domestic consignment note is enough.
Who issues the CMR?
Usually the sender or the carrier at loading. For every international shipment we issue the CMR and check the mandatory fields.
How many copies of the CMR are made?
At least three originals – for the sender, for the consignee (travelling with the goods) and for the carrier.
What must a CMR contain?
Place and date of issue, sender, carrier and consignee, place of taking over and delivery, description of goods, number of packages, packaging and weight, customs instructions and any special agreements.
What is a reservation on the CMR?
A note about visible damage, missing packages or discrepancies, written directly on the CMR at loading or unloading. Without it the goods are deemed received in good order.
How long do I have to report hidden damage?
For damage not apparent at unloading, a written reservation must be sent within 7 days of delivery, excluding Sundays and public holidays.
How quickly must a delay be claimed?
A claim for delay must be made in writing within 21 days from the time the goods were placed at the consignee's disposal.
Up to what amount is the carrier liable under CMR?
Up to 8.33 Special Drawing Rights (SDR) per kilogram of gross weight of the missing or damaged goods. For high-value goods we recommend additional cargo insurance.
How long can a CMR claim be made?
The limitation period is one year, or three years in case of wilful misconduct.
What is e-CMR?
An electronic consignment note under the additional protocol to the CMR Convention. It is used where both parties accept it, but the paper version is still the most common.
Who is responsible for the details on the CMR?
The sender is responsible for the description of goods, weight and instructions; the carrier is liable for the goods from taking over until delivery.
What are the most common CMR mistakes?
Incomplete consignee address, wrong weight or number of packages, a missing signature at unloading and unrecorded reservations for visible damage.
Do you issue a CMR for every shipment?
Yes, we issue a CMR for every international shipment and on request send you the signed copy after delivery.
Jaromír Knapek · Knapek Spedition Freight forwarding and road transport, Břeclav · Published · Updated 28. 9. 2026